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Hotel Punta Esmeralda is located in Playa del Carmen, 1.2 miles from Playa del Carmen Beach and 2.9 miles from ADO International Bus Station. With a terrace, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides airport transportation, while a bicycle rental service is also available. At the hotel, rooms are equipped with a closet. Each room includes a safety deposit box, while selected rooms contain a balcony and others also offer city views. Guest rooms in Hotel Punta Esmeralda are equipped with a flat-screen TV and free toiletries. With staff speaking English and Spanish, around the clock guidance is available at the reception. Playa del Carmen Maritime Terminal is 3.2 miles from the accommodation, while Church of Guadalupe is a 15-minute walk away. The nearest airport is Cozumel International Airport, 23 miles from Hotel Punta Esmeralda.

Distance in property description is calculated using © OpenStreetMap


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.3
Cleanliness
8.8
Comfort
8.8
Value for money
8.7
Location
7.3
Free WiFi
6.7
Low score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Dwayne
    Everything about my 2 night stay at this hotel was great. A special mention to Julio who was incredibly helpful.
  • G
    Gabriela
    Mexico Mexico
    Todo su instalación, su alberca todo fue de excelente agrado
  • Karina
    Mexico Mexico
    Las habitaciones muy amplias, cómodas, la alberca el roof muy amplio y limpio todo

Hotel area info

Amenities of Hotel Punta Esmeralda
Great facilities! Review score, 8.3

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Air conditioning
  • Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
  • Live music/Performance
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Themed dinners
    Additional charge
  • Bar crawls
    Additional charge
  • Fishing
    Additional chargeOff-site
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Grocery deliveries
    Additional charge
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Wake-up service
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Fan
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Outdoor swimming pool
    Spa
    • Public Bath
    Languages Spoken
    • English
    • Spanish

    House rules

    Hotel Punta Esmeralda takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 12:00 AM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    From 11:30 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of MXN 500 is required on arrival. That's about USD 29. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Extra bed upon request
    MXN 300 per child, per night
    Crib upon request
    MXN 0.30 per child, per night
    3 - 12 years
    Extra bed upon request
    MXN 300 per child, per night
    13+ years
    Extra bed upon request
    MXN 300 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa Cash Hotel Punta Esmeralda accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    A damage deposit of MXN 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    FAQs about Hotel Punta Esmeralda

    • Check-in at Hotel Punta Esmeralda is from 3:00 PM, and check-out is until 12:00 PM.

    • The prices at Hotel Punta Esmeralda may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Hotel Punta Esmeralda offers the following activities/services (charges may apply):

      • Fishing
      • Live music/Performance
      • Themed dinners
      • Swimming pool
      • Bar crawls
      • Public Bath
      • Tour or class about local culture
      • Bicycle rental

    • Room options at Hotel Punta Esmeralda include:

      • Double
      • Twin

    • Hotel Punta Esmeralda is 2.1 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.